File complaint against RETIRED Police Officer in India

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QuoteFiling a complaint against a retired police officer is legally distinct from complaining against a serving officer. Once retired, an officer loses the protection of "Official Immunity" and "Sanction for Prosecution" (Section 197 CrPC) for any acts committed after retirement. They are treated as private citizens under the law. However, because of their lingering influence and "departmental brotherhood," the process requires strategic caution to ensure your FIR is actually registered.

Acknowledgment of Service

The Indian Police Service and state police forces perform a challenging duty, often working 16-hour shifts to maintain order in a complex democracy. The vast majority of officers retire with honor after decades of public service, having sacrificed their personal lives for national safety. This guide addresses the exception: cases where a former officer misuses their past connections to harass, intimidate, or defraud citizens. A corrupt retired officer tarnishes the reputation of the entire hardworking force, and reporting them is a service to the uniform itself.

When Can You File a Complaint? (Grounds for Action)

A retired officer cannot be charged with "Dereliction of Duty" because they have no duty. Your complaint must be based on criminal acts committed in their personal capacity.

1. Influence Peddling & Cheating

Many corrupt retired officers become "liaison agents." They may promise to "fix" a current case, get an FIR quashed, or influence a serving SHO to release an arrestee in exchange for money.
  • Cheating (Section 420 IPC / 318 BNS): If they took money promising a government favor and didn't deliver.
  • Extortion (Section 384 IPC / 308 BNS): If they threaten you with false cases (using their old juniors) to extract money.

2. Illegal Occupation & Land Grabbing

Retired officers sometimes use their reputation to occupy property illegally or refuse to vacate rented premises, banking on the local police not interfering.

3. Intimidation (Criminal Intimidation)

Using phrases like "I was the DSP here, I can destroy you."
  • Section 506 IPC / 351 BNS): Criminal Intimidation.

The "Pension" Vulnerability (Your Biggest Leverage)

The biggest leverage you have against a retired officer is their Pension.

Under Rule 8 of the **Central Civil Services (Pension) Rules** (and corresponding State rules), a retired officer's pension is subject to "Future Good Conduct."
QuoteIf a pensioner is convicted of a "Grave Crime" or is found guilty of "Grave Misconduct" by a court, the Appointing Authority (Government) has the right to withhold or withdraw their pension permanently or for a specified period.

Most retired officers rely on this pension. The fear of losing it is often greater than the fear of a minor court case. Mentioning in your complaint that "Steps will be taken to notify the Pension Sanctioning Authority upon conviction" signals that you know the rules.

What You Need Before Starting
Checklist
  • Evidence is King: Since the local Thana (Police Station) respects them as "Saheb," verbal complaints will be ignored. You need audio recordings, WhatsApp screenshots, or CCTV footage.
  • Lawyer on Standby: Do not walk into the police station alone. A retired officer often hangs out at the station sipping tea with the current SHO. You need a lawyer to ensure your complaint is received.
  • Written Complaint (3 Copies): Never rely on oral narration.

What You Should Do
Step-by-Step Guide

1. Step 1: The "Written Complaint" via Registered Post
Do not just hand over the paper at the desk; they might tear it up later.
QuoteDraft a complaint addressed to the Station House Officer (SHO).
Clearly state: "Mr. [Name], Retired [Rank], resident of [Address]."
Do not address them by their rank (e.g., "DSP Sir"). Address them as "The Accused."
Subject: Complaint for Extortion/Cheating/Threat to Life.
Action: Send this via Speed Post / Registered Post Acknowledge Due. The tracking report is your legal proof that the police received the complaint.
2. Step 2: Escalate to the Superintendent of Police (SP/DCP)
The local SHO is likely the retired officer's former junior. They will hesitate to file an FIR.
QuoteIf no FIR is registered in 3 days, meet the SP/DCP personally.
Submit a copy of the complaint under Section 154(3) CrPC (or Section 173(4) of Bharatiya Nagarik Suraksha Sanhita - BNSS).
Explicitly mention: "The accused is a retired officer and is influencing the local SHO to bury the case."
3. Step 3: The "156(3)" Judicial Magistrate Route
If the police refuse to act (which is 90% probable), do not argue or fight at the station. Go to court.
QuoteHire a lawyer to file a private complaint under Section 156(3) CrPC (Section 175(3) BNSS) before the Judicial Magistrate.
The Magistrate is the boss of the police. If the evidence is prima facie valid, the Magistrate will order the police to register the FIR.
Once a court orders an FIR, the SHO has no choice but to register it.

How to Protect Yourself (The "Don't Fall Prey" Strategy)

1. Avoid "Off the Record" Meetings
The retired officer might call you: "Come to the station, let's settle this." Do not go.
If you go, the current officers might pressure you into signing a "Compromise Deed" or intimidate you. Meet only in neutral public places or your lawyer's office.

2. Counter-Blast FIRs
A retired officer knows the penal code better than you. They might file a fake SC/ST Act case or a Molestation case against you using a proxy.
Protection: Install CCTV cameras at your home and office with cloud backup. Ensure you have an alibi (Google Timeline history) active at all times. If they file a fake FIR, immediately move the High Court for "Quashing of FIR" citing Mala Fide intent.

3. The "Sanction" Bluff
They might claim: "You cannot file a case against me without Government Sanction."
Reality: This is false. The Supreme Court (in State of Punjab vs Labh Singh) clarified that protection under Section 197 is only for acts done *in the discharge of official duty*. Since a retired officer has no official duty, no sanction is needed.

Frequently Asked Questions
Q: Can I complain to the Police Complaints Authority (PCA)?
A: Generally, no. The PCA handles complaints against *serving* officers for custodial torture or gross misconduct. They usually do not have jurisdiction over retirees. Stick to the criminal court (Magistrate) route.

Q: Should I use Twitter/Social Media?
A: Use it carefully. Tagging the official handles (@PoliceHandle) with the receipt of your Registered Post complaint can force the IT Cell to acknowledge the issue. However, do not post defamatory unproven allegations; just post the procedural failure ("My FIR against a retired officer is not being registered despite evidence").

If you are receiving threatening calls from unknown numbers, record them. In India, recording your own conversation is admissible evidence in court if you are a participant in the call.

Note: If necessary, feel free to inform the "Director General of Police" of your state as well. Following is a list of all DGP offices in India. The information contained in the list might get outdated so make sure you check the details again on the official website or on Google.



Andhra Pradesh
  • Office Address: Office of the Director General of Police, Andhra Pradesh Police Headquarters, Mangalagiri, Guntur District
  • Pin Code: 522503
  • Phone Number: 0863-2340100 (PHQ General), Specific DGP office numbers may vary.


Arunachal Pradesh
  • Office Address: Office of the Director General of Police, Police Headquarters, Itanagar
  • Pin Code: 791113
  • Phone Number: +91 360 2218190 (O), +91 360 2211433 (OF)


Assam
  • Office Address: Office of the Director General of Police, Assam Police Headquarters, Ulubari, Guwahati
  • Pin Code: 781007
  • Phone Number: 0361-2450555, 0361-2455126 (DGP Office/PHQ)


Bihar
  • Office Address: Office of the Director General of Police, Bihar Police Headquarters, Sardar Patel Bhawan, Bailey Road, Patna
  • Pin Code: 800023
  • Phone Number: 0612-2294318, 0612-2294319 (PHQ Control/Helpline)


Chhattisgarh
  • Office Address: Office of the Director General of Police, Police Headquarters (PHQ), Sector 19, Atal Nagar (Nava Raipur)
  • Pin Code: 492002 (Verify exact PIN for PHQ)
  • Phone Number: 0771-2221100 (DGP Office), 0771-2511253 (Control Room)


Goa
  • Office Address: Office of the Director General of Police, Police Headquarters, Near Azad Maidan, Panaji
  • Pin Code: 403001
  • Phone Number: +91 832 2428360 (O), +91 832 2428073 (OF)


Gujarat
  • Office Address: Office of the Director General of Police, Police Bhavan, Sector 18, Gandhinagar
  • Pin Code: 382018
  • Phone Number: +91 79 23254444 (General PHQ), +91 79 23245329 (OF/DGP Section)


Haryana
  • Office Address: Office of the Director General of Police, Police Headquarter, Sector 6, Panchkula
  • Pin Code: 134109
  • Phone Number: +91 172 2587529, +91 172 2570070 (O)


Himachal Pradesh
  • Office Address: Office of the Director General of Police, Himachal Pradesh Police Headquarters, Nigam Vihar, Chotta Shimla, Shimla
  • Pin Code: 171002
  • Phone Number: +91 177 2626222, +91 177 2626938 (O)


Jharkhand
  • Office Address: Office of the Director General of Police, Jharkhand Police Headquarters, Dhurwa, Ranchi
  • Pin Code: 834004
  • Phone Number: +91 651 2400737 (DGP Office), 0651-2446607 (Control Room)


Karnataka
  • Office Address: Office of the Director General and Inspector General of Police, No. 2, Nrupathunga Road, Bengaluru
  • Pin Code: 560001
  • Phone Number: +91 80 22211777 (O), +91 80 22942222 (Control Room)


Kerala
  • Office Address: Office of the State Police Chief (Director General of Police), State Police Headquarters, Vellayambalam, Thiruvananthapuram
  • Pin Code: 695010
  • Phone Number: +91 471 2721601 (O), +91 471 2726560 (OF)


Madhya Pradesh
  • Office Address: Office of the Director General of Police, Police Headquarters, Jahangirabad, Bhopal
  • Pin Code: 462008
  • Phone Number: 0755-2443500 (DGP Office), 0755-2443501/2 (Control Room)


Maharashtra
  • Office Address: Office of the Director General of Police, Maharashtra State Police Headquarters, Shahid Bhagat Singh Road, Colaba, Mumbai
  • Pin Code: 400001
  • Phone Number: 022-22026636, 022-22855515 (General PHQ), 022-22026601 (DGP Office - verify)


Manipur
  • Office Address: Office of the Director General of Police, Police Headquarters, Babupara, Imphal West
  • Pin Code: 795001
  • Phone Number: +91 385 2451166 (O), +91 385 2450289


Meghalaya
  • Office Address: Office of the Director General of Police, Meghalaya Police Headquarters, Secretariat Hills, Shillong
  • Pin Code: 793001
  • Phone Number: 0364-2224400, 0364-2226538


Mizoram
  • Office Address: Office of the Director General of Police, Mizoram Police Headquarters, Khatla, Aizawl
  • Pin Code: 796001
  • Phone Number: 0389-2334743 (DGP Office), 0389-2336101 (Control Room)


Nagaland
  • Office Address: Office of the Director General of Police, Nagaland Police Headquarters, P.R. Hill, Kohima
  • Pin Code: 797001
  • Phone Number: 0370-2243711, 0370-2243712


Odisha
  • Office Address: Office of the Director General of Police, State Police Headquarters, Buxi Bazar, Cuttack
  • Pin Code: 753001
  • Phone Number: 0671-2304001 (PHQ), 0671-2306421 (Control Room)


Punjab
  • Office Address: Office of the Director General of Police, Punjab Police Headquarters, Sector 9-C, Chandigarh
  • Pin Code: 160009
  • Phone Number: +91 172 2743772 (O), +91 172 2743272


Rajasthan
  • Office Address: Office of the Director General of Police, Police Headquarters, Lal Kothi, Tonk Road, Jaipur
  • Pin Code: 302015
  • Phone Number: 0141-2744435 (DGP Office), 0141-2744522/3 (General)


Sikkim
  • Office Address: Office of the Director General of Police, Police Headquarters, NH10, Upper Sichey, Sungava, Gangtok
  • Pin Code: 737101
  • Phone Number: 03592-202031 (DGP Office), 03592-202042 (General)


Tamil Nadu
  • Office Address: Office of the Director General of Police, No. 601, Dr. Radhakrishnan Salai, Mylapore, Chennai
  • Pin Code: 600004
  • Phone Number: 044-28447701, 044-28447702 (DGP Office)


Telangana
  • Office Address: Office of the Director General of Police, Telangana State Police Headquarters, Lakdi-ka-pul, Hyderabad
  • Pin Code: 500004
  • Phone Number: 040-23237462, 040-23234622 (DGP Office/PHQ)


Tripura
  • Office Address: Office of the Director General of Police, Police Headquarters, Fire Brigade Chowmuhani, Akhaura Road, Agartala
  • Pin Code: 799001
  • Phone Number: 0381-2324500, 0381-2324501 (General PHQ)


Uttar Pradesh
  • Office Address: Office of the Director General of Police, Uttar Pradesh Police Headquarters, Signature Building, Tower 2, 9th Floor, Sector 7, Gomti Nagar Extension, Shaheed Path, Lucknow
  • Pin Code: 226010
  • Phone Number: 0522-2390240 (DGP Control Room), 0522-2390241 (GSO to DGP)


Uttarakhand
  • Office Address: Office of the Director General of Police, Police Headquarters, 12 Subhash Road, Dehradun
  • Pin Code: 248001
  • Phone Number: +91 135 2712082 (O), +91 135 2712080 (OF)


West Bengal
  • Office Address: Office of the Director General of Police, West Bengal Police Directorate, Nabanna Building (11th & 12th Floor), 325, Sarat Chatterjee Road, Mandirtala, Shibpur, Howrah
  • Pin Code: 711102
  • Phone Number: 033-2214-5401, 033-2214-5402 (DGP Office)


UNION TERRITORIES



Andaman and Nicobar Islands
  • Office Address: Office of the Director General of Police, Police Headquarters, Atlanta Point, Port Blair
  • Pin Code: 744104
  • Phone Number: +91 3192 230216 (O), +91 3192 234045


Chandigarh
  • Office Address: Office of the Director General of Police, Police Headquarters, Additional Deluxe Building, Sector 9-D, Chandigarh
  • Pin Code: 160009
  • Phone Number: +91 172 2740106 (DGP Office), 0172-2749194 (Control Room)


Dadra and Nagar Haveli and Daman and Diu
  • Office Address: Office of the Director General of Police (IGP rank holds charge), Police Headquarter, Dunetha, Airport Road, Nani Daman, Daman
  • Pin Code: 396210
  • Phone Number: 0260-2220333 (IGP Office), 0260-2220444 / 2220222 (Control Room)


Delhi (NCT)
  • Office Address: Office of the Director General of Police (Commissioner holds charge), Police Headquarters, Jai Singh Marg, Connaught Place, New Delhi
  • Pin Code: 110001
  • Phone Number: 011-23490010, 011-23490201 (EPABX - PHQ), 112 (Emergency)


Jammu and Kashmir
  • Office Address (Summer - May to Oct): Office of the Director General of Police, Police Headquarters, Peer Bagh, Srinagar
  • Pin Code (Srinagar): 190001
  • Phone (Srinagar): +91 194 2443011 (O), +91 194 2443010 (OF)
  • Office Address (Winter - Nov to Apr): Office of the Director General of Police, Police Headquarters, Gulshan Ground, Jammu
  • Pin Code (Jammu): 180001
  • Phone (Jammu): +91 191 2430871 (O), +91 191 2430841 (OF)


Ladakh
  • Office Address: Office of the Director General of Police, Ladakh Police Headquarters, Near Spituk Monastery, Leh
  • Pin Code: 194101
  • Phone Number: 01982-260888 (DGP Office), 01982-252100 (Control Room)


Lakshadweep
  • Office Address: Office of the Director General of Police (SP rank holds charge), Police Headquarters, Kavaratti
  • Pin Code: 682555
  • Phone Number: 04896-262258 (SP Office), 04896-263100 (Control Room)


Puducherry
  • Office Address: Office of the Director General of Police, Police Head Quarters, No. 2, Dumas Street, Puducherry
  • Pin Code: 605001
  • Phone Number: 0413-2334006 (DGP Office), 0413-2337361 (General)


Note: Here's a list of all email addresses for all DGP Offices in India - The Email address may get changed in near future so make sure you get the latest email address from the official website of your state police department or from Google.



Andhra Pradesh


Arunachal Pradesh


Assam


Bihar


Chhattisgarh


Goa


Gujarat


Haryana


Himachal Pradesh


Jharkhand


Karnataka


Kerala


Madhya Pradesh


Maharashtra


Manipur


Meghalaya


Mizoram


Nagaland


Odisha


Punjab


Rajasthan


Sikkim


Tamil Nadu


Telangana


Tripura


Uttar Pradesh


Uttarakhand


West Bengal


UNION TERRITORIES



Andaman and Nicobar Islands


Chandigarh


Dadra and Nagar Haveli and Daman and Diu



If required contact the Chief Minister's Office of your state as well. The details are as follows:

India - State & Union Territory CM Helplines / Grievance Redressal Contacts


Andhra Pradesh
  • Helpline Name: Spandana
  • Helpline Number: 1902 (Toll-Free Call Center) or 1800-425-4440
  • Portal: https://www.spandana.ap.gov.in/
  • Email Address: [email protected]
  • Office Address: Chief Minister's Office, Building #1, 1st Floor, AP Secretariat Office, Velagapudi.
  • Pincode: 522238


Arunachal Pradesh


Assam


Bihar
  • Helpline Name: Bihar Lok Shikayat Nivaran Adhikar Adhiniyam
  • Helpline Number: 18003456284 (Toll-Free) or 0612-2205008 / 0612-2205009
  • Portal: http://lokshikayat.bihar.gov.in/
  • Email Address: [email protected]
  • Office Address: Lok Shikayat Nivaran Karyalay (Varies by district/level - Use portal/helpline for specifics). Centralized at Chief Minister Secretariat, 4, Desh Ratna Marg, Patna.
  • Pincode: 800001 (Patna Secretariat)


Chhattisgarh
  • Helpline Name: Jan Chaupal / Mukhyamantri Helpline
  • Helpline Number: 181 or 104 (Health) or via District Collectorates
  • Portal: https://cg.nic.in/janchaupal/ (Integrated Portal)
  • Email Address: Connect via portal
  • Office Address: Chief Minister's Office, Mantralaya, Mahanadi Bhawan, Naya Raipur Atal Nagar, Raipur.
  • Pincode: 492002


Goa


Gujarat
  • Helpline Name: SWAGAT Online (State Wide Attention on Grievances by Application of Technology)
  • Helpline Number: Grievances typically routed via District Collectorates or online portal. State general helpline 1076 may apply.
  • Portal: https://swagat.gujarat.gov.in/
  • Email Address: Connect via portal or [email protected] (CM Office General)
  • Office Address: Chief Minister's Office, Block No. 1, 5th Floor, Sachivalaya, Gandhinagar.
  • Pincode: 382010


Haryana
  • Helpline Name: CM Window / Antyodaya Saral
  • Helpline Number: 1800-2000-023 (Antyodaya Saral Helpline) or 0172-3968400
  • Portal: https://cmhelpline.haryana.gov.in/ or https://saralharyana.gov.in/
  • Email Address: Connect via portal
  • Office Address: CM Grievance Cell, 4th Floor, Haryana Civil Secretariat, Sector-1, Chandigarh.
  • Pincode: 160001


Himachal Pradesh
  • Helpline Name: Mukhyamantri Seva Sankalp Helpline
  • Helpline Number: 1100 (Toll-Free)
  • Portal: https://cmsankalp.hp.gov.in/
  • Email Address: Connect via portal or [email protected]
  • Office Address: Chief Minister's Office, H.P. Secretariat, Shimla.
  • Pincode: 171002


Jharkhand
  • Helpline Name: Mukhyamantri Jan Samvad Kendra
  • Helpline Number: 181 (Toll-Free)
  • Portal: https://cmjansamvad.jharkhand.gov.in/
  • Email Address: Connect via portal
  • Office Address: Chief Minister's Office, Project Bhawan, Dhurwa, Ranchi.
  • Pincode: 834004


Karnataka
  • Helpline Name: Integrated Public Grievance Redressal System (IPGRS)
  • Helpline Number: 1902 or via District Helplines
  • Portal: https://ipgrs.karnataka.gov.in/
  • Email Address: Connect via portal or [email protected] (CM Office General)
  • Office Address: Chief Minister's Office, Room No. 320, 3rd Floor, Vidhana Soudha, Bengaluru.
  • Pincode: 560001


Kerala


Madhya Pradesh
  • Helpline Name: CM Helpline 181
  • Helpline Number: 181 (Toll-Free)
  • Portal: http://cmhelpline.mp.gov.in/
  • Email Address: Connect via portal or [email protected]
  • Office Address: Lok Seva Prabandhan Vibhag, Mantralaya, Vallabh Bhawan, Bhopal.
  • Pincode: 462004


Maharashtra
  • Helpline Name: Aaple Sarkar Grievance Redressal Portal
  • Helpline Number: 1800-120-8040 (General Helpline)
  • Portal: https://aaplesarkar.mahaonline.gov.in/ (Grievance Section)
  • Email Address: Connect via portal or [email protected] (CM Office General)
  • Office Address: Chief Minister's Office, 6th Floor, Mantralaya, Madam Cama Road, Nariman Point, Mumbai.
  • Pincode: 400032


Manipur
  • Helpline Name: CM Da Haisi (Let's Inform the CM)
  • Helpline Number: 1800-345-3818 (Toll-Free)
  • Portal: http://pgportal.gov.in/ (Centralized Portal)
  • Email Address: [email protected] (CM Office General)
  • Office Address: Chief Minister's Secretariat, Babupara, Imphal.
  • Pincode: 795001


Meghalaya
  • Portal: Meghalaya Public Grievance Redressal And Monitoring System https://megpgrams.gov.in/
  • Email Address: Connect via portal or [email protected] (CM Office General)
  • Office Address: Chief Minister's Office, Meghalaya Secretariat, Rilang Building, Shillong.
  • Pincode: 793001


Mizoram


Nagaland


Odisha


Punjab
  • Helpline Name: CM Helpline / Punjab Government Grievance Redressal System (PGRS)
  • Helpline Number: 1100 (State Helpline)
  • Portal: https://connect.punjab.gov.in/
  • Email Address: Connect via portal
  • Office Address: Public Grievance Redressal, Department of Governance Reforms, Punjab Civil Secretariat, Chandigarh.
  • Pincode: 160001


Rajasthan
  • Helpline Name: Rajasthan Sampark
  • Helpline Number: 181 (Toll-Free)
  • Portal: http://sampark.rajasthan.gov.in/
  • Email Address: Connect via portal or [email protected]
  • Office Address: Directorate of Public Grievances, Room No. 7116, Main Building, Government Secretariat, Jaipur.
  • Pincode: 302005


Sikkim


Tamil Nadu
  • Helpline Name: CM Helpline / Mudhalvarin Mugavari
  • Helpline Number: 1100 (Toll-Free)
  • Portal: https://cmhelpline.tnega.org/
  • Email Address: [email protected]
  • Office Address: Chief Minister's Special Cell, Secretariat, Fort St. George, Chennai.
  • Pincode: 600009


Telangana


Tripura
  • Helpline Name: CM Helpline
  • Helpline Number: 1905 (Toll-Free)
  • Portal: https://cmhelpline.tripura.gov.in/
  • Email Address: Connect via portal
  • Office Address: Chief Minister's Secretariat, Civil Secretariat Complex, Agartala.
  • Pincode: 799010


Uttar Pradesh
  • Helpline Name: Jansunwai (IGR Portal) / CM Helpline
  • Helpline Number: 1076 (Toll-Free CM Helpline)
  • Portal: http://jansunwai.up.nic.in/
  • Email Address: Connect via portal or [email protected]
  • Office Address: Chief Minister Helpline, Lok Bhavan, Uttar Pradesh Secretariat, Lucknow.
  • Pincode: 226001


Uttarakhand


West Bengal


Union Territories


Andaman and Nicobar Islands
  • Portal: Lieutenant Governor's Secretariat / http://pgportal.gov.in/ (Centralized Portal)
  • Helpline Number: 03192-233331 (LG Secretariat) / 1077 (District Control Room)
  • Email Address: [email protected] (LG Office)
  • Office Address: Lieutenant Governor's Secretariat, Raj Niwas, Port Blair.
  • Pincode: 744101


Chandigarh


Dadra and Nagar Haveli and Daman and Diu


Delhi (NCT)
  • Portal: Public Grievance Management System (PGMS) http://pgms.delhi.gov.in/
  • Helpline Number: 1076 (Doorstep Services/Info Helpline - can guide on grievances) or 011-23392352/53 (Public Grievance Monitoring System)
  • Email Address: Connect via portal
  • Office Address: Chief Minister's Office, Delhi Secretariat, I.P. Estate, New Delhi.
  • Pincode: 110002


Jammu and Kashmir
  • Helpline Name: Jammu & Kashmir Integrated Grievance Redressal and Monitoring System (JK-IGRAMS)
  • Portal: http://jkgrievance.in/
  • Helpline Number: 0191-2560265 / 0194-2502593 (Grievance Cell Numbers)
  • Email Address: Connect via portal or [email protected]
  • Office Address: Lieutenant Governor's Grievance Cell, Civil Secretariat, Jammu / Srinagar.
  • Pincode: 180001 (Jammu), 190001 (Srinagar)


Ladakh


Lakshadweep


Puducherry
  • Portal: Chief Secretariat Grievance Cell / http://pgportal.gov.in/
  • Helpline Number: 0413-2334146 (Chief Secretariat Control Room)
  • Email Address: [email protected] (CM Office General)
  • Office Address: Chief Minister's Office, Chief Secretariat, Goubert Avenue, Puducherry.
  • Pincode: 605001


Note: Helpline numbers, portals, and contact details can change. It's always advisable to check the official government website of the respective state or union territory for the most current information. Some helpline numbers may be specific to certain schemes or issues. The CPGRAMS portal (https://pgportal.gov.in/) can often be used for grievances related to central subjects or if state-level redressal is unsatisfactory.

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